Friday, May 22, 2009

22 May 2009

This week was a good and satisfying one!!! We attended some product training that was organised for a few new Sales people and for some of the people from our newly acquired South American counterparts. It was not only insightful but also exciting to gain a wider understanding of the different products that IRCA offers. We were in and out of the product training and used that time to work on our co-presentation preparation with Reece Khan as mentor.

The training dry-runs were a great success and the coaching we received from Reece was invaluable! The man has a great skill in being able to speak to newcomers to the business like us and also to old hands that have been in the market for ages… For training that is something that I hope I will learn to perfect.

The prospect of presenting OHS Representatives training as part of a MQA initiative has also come to the fore, and that is an exiting prospect. Not only will we be working at getting approval internally but also, if we get the approval we will be training OHS Reps! At last the possibility of contributing has come along, and that is exciting!

And on that bombshell,
Stay classy guys

Tuesday, May 12, 2009

12 May 2009

It’s been a while…

It has certainly been a while since I tended to my blog, and it has been an interesting time. April and all of it’s public holidays have passed, we have a new President and mostly everything is quiet on the Western Front… or is it?

We have a running project in the Office’s Health and Safety System. So when there is nothing pending, work continues on the System. It’s like having something to do all the time, whether you want to or not. Ben requested that we compile some of the content for the Offices ISIT – toolkit. Luckily that mostly comes from the System we are working on, although it needs to be slightly reworked and repackaged. Hopefully what we have done is up to scratch and Ben is satisfied with what we have delivered.

What is frustrating though: Is being busy with one thing and suddenly something else pops up which has an earlier deadline, or is perceived to be more important and we are expected to drop what we are doing and start with something new. I realise that is the nature of so many things in business, but I am a process driven person and like to finish one thing before I move to the next. I feel like I am not getting anything done because of grabbing over here … leaving there … and that is basically how the past couple of weeks have gone. So it is frustration mounting up and I hope things get better in some way.

We are in the Training Department, but also not really… It is kind of difficult knowing where you fit in if you’re floating around like we are. Everyone who must declare us competent to be trainers are too busy to do exactly that, and there aren’t enough Health and Safety Rep courses being done so that all of us in the PDP can Co-Present and in fact be assessed in front of a real class. We have been practising our presentation skills, and working through the knowledge base required to be able to present H&S Rep, but time and again something changes and we cannot do it anymore. I don’t know if I’m the only one frustrated by this, but the actual reason it is frustrating me is the time that we have spent on this without having much to show for it. I know we have done a wide array of qualifications through IRCA and we have the knowledge that we gained from that to show, but practically there isn’t much.

On the horizon however, is the prospect of us going to one of the BIT projects and working there. This will hopefully contribute a lot toward equipping us to a larger extent with the practical side of Health and Safety, and Loss control. I think that will be a little bit more structured than what we are busy with at the moment. My idea of what BIT is … it is a process. Something that you start and work on until the changes that you want to see are in fact in place, then you move on and start with the next project. Now, I might be completely wrong but that is just my idea of things.

Until today mostly everything that we have done has taken place as a group. Today we were handed our first individual assignment, and that is a presentation to ExCo on your personal view of the best way to continue with the Office’s Health and Safety System. Basically that breaks down to who must accept responsibility for it, etc. Up to now the whole group work setup was a frustration point in itself. Because the outcome delivered always reflects the efforts and competence of the group as a whole, and that is not the case in the real world… Sometimes there are groups that function well and spread the work amongst each other, but if the group you are designated to work in always has work to be re-done it starts working one’s nerves. Obviously sometimes one person will need to do more work than another and next time the roles switch, but if that doesn’t happen you start looking why that happens… Anyway, I’m not going to carry on whinging like this, but sometime one needs to let out what is building up, otherwise it might just consume you. Let me just say this, I am glad for this individual assignment, as the quality everyone’s work will only reflect on that single person and no one else.

On the other hand, as I have come to see more of the systems in IRCA as a result of my own inquisitive browsing on the servers I have seen the HQMS and the EBMS. These two programs/systems interest me immensely and I cannot wait to start training on them. The concept of a smooth running business ,or Business Continuity as the learned people call it, lies close to my heart and interest. So hopefully we will be able to work on that soon.

So from me, until next time, go well